![]() ![]() To install the Intel driver, follow the instructions below: The Intel driver will need to be installed first and then the nVidia driver. Installing Video Drivers with nVidia OptimusĪfter reinstalling the operating system or uninstalling the video drivers, you will need to reinstall them in the correct order. Select Intel(R) Graphics Media Accelerator Driver and click Uninstall or Uninstall/Change.The utilities should be removed as well if they were installed with the Intel software. To uninstall the Intel software, follow the instructions below: Follow the instructions on the screen to complete uninstallation.Select nVidia Drivers and click Uninstall or Uninstall/Change.Make sure View by Category is selected and click Uninstall a program.Click Start and then click Control Panel.Start Windows and logon with an administrator account.To uninstall the nVidia software, follow the instructions below: When you uninstall the drivers, the nVidia driver should be uninstalled first and then the Intel driver. It may become necessary to uninstall the drivers for troubleshooting. One of the drivers is for the Intel GPU and the other for nVidia GPU. If you have further questions about this article, contact Dell Technical Support.If a system has nVidia Optimus, there will be two video drivers necessary. Complete the installation and then restart your computer.Under the "Select Driver Component" table, check the box "Perform a Clean Installation," and click Next ( Figure 2).These should all be checked by default, leave them all checked ( Figure 2). On the next screen, you will be given a choice of components to install.Select Custom (Advanced) then click Next.Follow the on-screen instructions until presented with the "Installation Options" window ( Figure 1).After you download the video driver, Double-Click it to start the installation.The following article can be used to identify what Nvidia card is installed in your computer: What Parts Are In My Dell System?.Download the latest version of the Nvidia video card driver that is available from either: Dell Support or.This option is better than using a third-party solution or Dell SupportAssist. If your computer is having video issues, using the "Clean Install" option when installing Nvidia drivers can help resolve these issues. ![]()
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